FAQ


Q. When will my order be ready?

A. All of our items are handmade to order. We have a 2-3 week turn around or fill orders by event date. Please keep this in mind when ordering and make a note at check out of date needed.

Q. Do you rush orders?

A. We try our best to accommodate all orders. If you need an item ASAP please contact us via Facebook and we'll try our best to get your order completed for you.  

Q. Does TLCB ship? 

A. Yes! The Little Chic Bowtique ships Canada wide. To get your shipping quote just select the products you wish to purchase and go to the checkout. You will be asked for your shipping information and the shipping estimate will be calculated. 

Q. Do you offer local pickups?

A. Yes! We offer free pickups in St. John's and Carbonear. After you select the products you wish to have you will proceed to checkout and put in your shipping information like normal. After you do this you will then be brought to the ship page where you will be able to click on St. John's, or Carbonear. You can also ship within either of these area if you wish to.

Q. How do I know when and where to pick up locally?

A. During the checkout process you will be required to enter an email. It is very important that you enter an email that you have access to as this is how you will be contacted for pickup. Once you have ordered you will receive a confirmation email automatically. When your order is processed and completed, you will be sent an email that outlines our weekly pickups and the location.

Q. Do you accept refunds/exchanges?

A. All of our custom items are final sale. In the case of a quality issue please contact us so we can rectify the issue.

Q. How should I wash my shirts?

A. Our shirt designs are made using heat transfer vinyl. We recommend washing according to the garment instructions and laying flat to dry. DO NOT IRON!